Code Of Conduct
RELATES TO ALL STAKEHOLDERS
In relation to children:
- UNDER NO CIRCUMSTANCES – ignore or disregard suspected or disclosed abuse by notifying any reasonable belief to the regulatory authority
- UNDER NO CIRCUMSTANCES — will a child be smacked, physically restrained or degraded
- UNDER NO CIRCUMSTANCES — will a child be made to feel scared, humiliated or isolated (including time out) as a behavioural management strategy
- UNDER NO CIRCUMSTANCES – falsify records and documentation
- UNDER NO CIRCUMSTANCES – provide false or misleading information
- Ensure the environment is safe at all times
- Not discriminate against a child or their family due to race, religious beliefs, sexual orientation, job or disability
- Regard children equally with respect and dignity, encourage children’s efforts, show empathy if they are hurt, sad, angry, jealous etc.
- Respect the confidential nature of information gained, or observed while participating or attending the program
- Not engage in on-line relationships with children outside of the family day care service without the explicit consent, knowledge and written approval of the family and approved provider — including electronic such as social media.
- Inform children if physical contact from you is required (self-help, hygiene, first aid) seek permission, understanding each child’s non-verbal abilities
- Speak to children respectfully
- Always speak in an encouraging and positive manner, get down to the child’s level as often as possible, listen (to their opinions, views, ideas and suggestions) and answer accordingly to extend their knowledge and understanding and make them feel respected, welcomed and appreciated
- Engage with non-verbal children’s body language — make them feel understood (pointing, laughing, grunting, smiling) respond accordingly
- Seek children’s input and suggestions into the program and what they would like, accommodate where appropriate – explain to children if not appropriate – why it is not possible
- Undertake professional development at least 4x annually to ensure currency of skills and knowledge
- Never be affected by drugs or alcohol whilst children are being educated and cared for
- Respect children’s right for privacy
- Be a positive role model at all times
In relation to other adults and families:
- UNDER NO CIRCUMSTANCES should a child, parent/guardian or member of staff be approached directly in a confrontational manner — raised voices or aggressive verbal or body language is not acceptable in an education and care service
- UNDER NO CIRCUMSTANCES should a parent raise an issue with another parent, they should seek guidance from the educator or implement the grievance procedure with the support of the approved provider
- Approved Provider will consider educators history of compliance with the National Law and other relevant laws, any decision under the law to refuse, suspend, refuse to renew, or cancel a licence, approval, registration, certification or other authorisation granted to the person under the National Law and other relevant laws) this relates to any findings of fraud or dishonest behaviours. Educators will not be registered if there are findings of non-compliance
- Educators will ensure; educator assistants, students, volunteers and house guests are informed and sign agreement to adhere to the behaviours outlined in the Code of conduct policy and procedures V11.01.2020 to remain on file
- Assist families to better understand early childhood development and the education and care framework including Practice Principles and Learning Outcomes
- Always use courteous, respectful and encouraging verbal and non-verbal communication
- Respect the rights of others as individuals and their opinions and choices
- Refrain from the use of profane, insulting, harassing, aggressive or otherwise offensive language
- At all times remain professional and refrain from public criticism about any stakeholder or the service. If an issue occurs seek to debrief with your immediate supervisor or implement the grievance procedure
- Be aware of routines and guidelines for children within the service (hand washing, sunscreen, risky play etc.) seek advice and guidance from the educator (or person responsible for the program)
- Give encouraging and constructive feedback rather than negative criticism
- Managing and guiding children’s behaviour is the responsibility of allocated educators, matters or concerns related to children’s behaviour should be referred directly to the educator and concerns relating to the educator’s management of children should be raised immediately with the approved provider or nominated supervisor
- Smoking is prohibited on the service’s property at all times children are being cared and educated (this includes approved residences outdoor and indoor spaces)
- Smoking indoors at the home is prohibited at ALL times you are registered with an approved education and care service
- The home will remain alcohol and drug free whilst children are being cared for and educated
- Take reasonable steps to ensure that each educator maintains adequate knowledge and understanding of the provision of education and care to children
- Avoid approaching the educator to discuss a child whilst other children are in attendance. Seek an alternative time and make an appointment for a time when the educator is free from supervisory duties.
- Be aware of emergency evacuation procedures, follow directions if implemented.
- Recognise that families are a child’s first teacher.
- Develop partnerships with families based on honesty, support and respect.
- Respect and support cultural practices and individual parenting choices.
- Maintain confidentiality and families’ right to privacy.
- Maintain professionalism.
In relation to colleagues:
- Build collaborative relationships based on respect, support and honesty.
- Acknowledge, welcome and support individual strengths, experiences and diversity.
- Collaborate in order to share and build on individual knowledge, resources and ideas.
- Act ethically and respectfully
- Maintain professionalism and confidentiality in line with the scheme’s policies, procedures and legislation.
- This code of conduct will be verbally communicated during induction and orientation
- Educators are required to notify approved provider of: a serious incident, any complaint alleging a serious incident has occurred or is occurring at the service, any complaint alleging the National Law or National Regulations or Family Assistance Legislation have been contravened; or is being contravened; any new person aged 18 and over residing at the residence; any circumstance that may affect whether a person residing at the home continues to be fit and proper to be in the company of children; any renovations or other changes to the family day care home that create a serious risk to the health, safety and wellbeing or children attending or likely to attend
- The approved provider will notify the Quality Education and Care (QECNT) if a serious incident including the death of a child; a child cannot be located; or has left the service with an unauthorised person; a child requires medical attention or any requirements in accordance with the Education and Care Services National Law 2010 and Education and Care Services National Regulations 2011 and the Family Assistance Law 1999
- The service will welcome the regulatory authority and respond to requests for further information or responses within the allocated timeframes
- Educators will ensure they are fully informed of their obligations to ensure legislation is adhered to at all times by participating in induction and other training programs as well as reading of regular newsletters and subscriptions circulated by the service